Terms & Conditions
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TERMS AND CONDITIONS
[Payment Policy] [Sedan & Airport Policy] [Wait Time] [Cancellation Policy] [No Show Fee's] [Prom]
- Sam's Limousine & Transportation accepts American Express, Diner's Club, Discover Card, MasterCard, Visa and Cash as a form of payment. We do not accept Checks.
- Before a reservation can be made, a valid credit card must be presented as a deposit for services. Cash payments can be made at the time of services if requested.
- Billing is reserved only for customers that have been approved and have established accounts.
- Any additional service beyond the original end time that has been pre-paid must be paid before extending your transportation hours.
- Deposits for Prom are non-refundable.
- We are only allowed to meet & greet passengers inside the baggage claim area. We are no longer able to meet and greet at the gate because of increased security issues.
- Sedan service that requires a pick up or drop of with milage greater than 30 miles is subject to additional distance fees.
- Service that requires additional pick ups is subject to additional stop fee's.
- Any service between the hours of 12:00am and 5:00am will be subject to additional fees.
- Gratuity for airport pick up and point to point transfers are not required but appreciated.
- Any Airport or Point to Point service that exceedes 30 minutes is subject to additional fees.
- Any wait time that exceeds 1 hour will automatically change the billing status of the trip into the minimum hourly rate for that vehicle and date.
- Cancellation of scheduled services within 24 hours of the scheduled run will result in a cancellation fee of $150.00 and the loss of any pre-payment.
- Prom cancellations will result in the loss of the full deposit and releases the vehicle for re-booking.
- Any cancellations from an account holder will be reviewed individually for additional fees.
- No-shows or scheduling mistakes will be billed at the full rate including any additional charges that have been incurred.
- No shows for sheduled as directed runs will be billed for the time that was requested during the scheduling process.
- All Prom parties are required to make a deposit before a reservation is made. We will not hold a vehicle unless the deposit has been made.
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Sam's Limousine is located at Local - 713-780-7077 You can always reach us by email and receive a prompt, courteous response. |
